Privacy policy

Privacy Policy

Last updated: November 28, 2025

At Phixx, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We collect the information you share with us when you:

  • Place an order or create an account (like your name, address, email, and payment details)

  • Subscribe to our emails

  • Contact us for support
    We may also collect basic device and browsing data through Shopify (like cookies or IP address) to keep your shopping experience smooth and secure.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchases

  • Send product updates, promotions, or exclusive offers (only if you’ve subscribed)

  • Improve our website and customer experience
    We’ll never sell your personal data.

Sharing Your Information

We share limited information with trusted third parties (like Shopify and courier partners) to process payments, ship orders, and manage our store.
You can view Shopify’s Privacy Policy for details on how they handle data: https://www.shopify.com/legal/privacy

Your Rights

You can:

  • Request access to the personal data we hold about you

  • Ask us to update or delete your information

  • Unsubscribe from emails at any time using the link in our messages

Security

Your information is stored securely through Shopify’s encrypted systems. We never see or store your full payment details.

Contact Us

For any privacy-related questions, contact us at:
Email: hello@phixx.nz